919 0 obj <>stream Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Submit a claim enquiry via our contact form. I am claiming for more than one of the reasons listed above, Your travel insurance policy number (youll find this on your Validation Certificate), Digital copies/photos of receipts or other documents to support your claim, A copy of your positive COVID-19 test result, if your claim is COVID-19 related. *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). 9:00am - 5:30pm . Company number: 06479822 | Registered address: 5th Floor, 20 Gracechurch Street, London . - Sunday: 10am - 4pm. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. Find out if they are legitimate & Safe. Money Savers; . Annual travel insurance for every journey with a choice of cover and benefits including ski. Isla Graciosa, 1 Mon - Fri. 8:30am - 8:00pm. Does anyone actually work in any of the companies Staysure seems to layer itself with? Why Staysure; Blog; Claims; Help and Support. 1) Check your policy documents: Check the details of your policy to see if the facts fit the reason for the rejection. Prices from just 219. Updated. You'll need your validation certificate and any documents that support your claim. If you need more help, please visit our FAQ Help Centre. Speak to our claims team if your travel provider/airline/credit card company can't offer you a refund. If you would just rather speak to someone over the phone, you can call our Claims team on 01403 288 410 You can expect to hear from us within 5 working days of submitting your claim. %PDF-1.6 % - Monday - Friday: 8.30am - 8pm. Calling from USA: +1 844 780 0639 We deliver operations, consulting and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation, customer experience, human capital, transformation & change management. We appreciate your patience as we continue to help as many people as we can. 2730-055 Barcarena, Customer Services Department Mon - Fri. 8:30am - 8:00pm. CSA Claims. 1. Claim forms by post How do I know if I'm covered to make a claim? Staysure Customer Service Team - Staysure Sales Team 01604 552925 Customer Services Opening Times Staysure Customer Service Team Get in touch with us if you'd like to make multiple changes to your policy. Please note this section of cover is only included with Comprehensive policies. With comprehensive cover, you will also receive legal and personal liability cover. This information will vary depending on the type of claim you are making. Before you claim Before you contact us, you'll need to have the following to hand to help you submit your claim: Your Validation Certificate so you have your policy number to hand. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB. Available 24/7. Log into your My Staysure account to find your quotes, current policies and past policies youve held with us. Contact. Inspop.com Ltd for the introduction of non-investment motor, home, travel and pet insurance products (FRN 610689). Call our Expat Travel Insurance Claims team on: +44 1403 289 162, At Staysure.com we recognise that your personal circumstances may alter after the purchase of your insurance. The Davies telephone number rings and rings but no-on ever answers. Available 24/7, it's the easiest way to view your documents or to make any changes. By clicking submit, you consent to allow Davies to store and process the personal information submitted to provide you with the information requested. By continuing to browse this site, you give consent for cookies to be used. Please enable it to continue. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. Log into your My Staysure account to make changes to your marketing preferences. We enhance our service with technology to deliver cost and time savings to our customers. If you become legally liable for accidental bodily injury to, or the death of, any person and/or accidental loss of or damage to their property. - Sunday: 10am - 4pm. Industry-leading virtual reality training. Alternatviely please feel free to use the contact form and a member of our team will be in touch. Monday to Friday: 8:30am 8pm Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Great Lakes Insurance SE Kniginstrae 107 80802 Mnchen Germany Visiting address Mandlstrae 5 80802 Mnchen Germany Tel. The loss or theft of your baggage should be reported to the police, and if relevant, your airline too. Pick and choose how youd like to hear from us e.g. On My Staysure, you can update your address and contact details, including telephone number and email address. +1 833 780 0661, Britannia House,3-5 Rushmills Business Park,Bedford Road,Northampton,NN4 7YB, For complaints regarding the policy sale and service, Please email us at complaints or call us on +34 952 010 024. After all, having something go wrong on your holiday is bad enough without worrying about your claim. We are remunerated by commission for the arrangement, service and renewal of your insurance policy. We sell direct to consumer, direct to business and through partnerships with leading brands. ERGO Seguros de Viaje Opening times. - Calling from within the UK: 0333 014 4512 Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. If you need to cancel your policy please click here. We're so passionate about covering pre-existing conditions that we're now . I have been waiting since the end of June. : +49 (0)89 244455271 E-mail: contact_greatlakes@munichre.com TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. If you prefer to print the forms and complete by hand, you can scan the completed forms and email to the above address or post your completed form to: CSA Travel Claims 308 - 314 London Road Hadleigh, Benfleet Essex SS7 2DD Isla Graciosa, 1, 28703 San Sebastin de los Reyes (Madrid), Espaa). Calling from outside the UK: +44 1403 288 414 Well need this information to check your policy and begin to process your claim. Get in touch How we've helped our clients Digital solution slashes claim lifecycles in half and delivers memorable customer experience Staysure Claims 308 -314 London Road, Hadleigh, Benfleet, Essex SS7 2DD Tel: 01403 288410 Fax: 01702 427173 email: info@csal.co.uk / www.csal.co.uk Please use the address to the left for ALL correspondence & quote the above Claim Number in ALL subsequent communication. | Read 220,881-220,891 Reviews out of 220,891 Staysure travel insurance: how can I claim? Call our contact centre on +34 952 010 057. . Available 24/7, from anywhere in the world, on any device, its the easiest way to view your documents or to make any changes. OUR SOLUTIONS Claims Solutions Legal Solutions Insurance Services Consulting Consulting *Excess Waiver and Single Item Cover can only be added to your policy within the cooling-off period (within 14 days of taking your policy out). * Claim details* (please submit as much . TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. Digital solution slashes claim lifecycles in half and delivers memorable customer experience. There are different ways you can contact our claims team: Call us via our dedicated claims telephone lines. info@csal.co.uk - 01702 427241. 3. Also, for some of our insurers we may receive a profit share payment if they achieve performance targets across their product portfolio. Youll be able to view, download and print any documents you need for your trip away. Limited is registered in England and Wales to 2 Marylebone Road, London NW1 4DF, company number 00677665 and is an Introducer Appointed Representative of the following: 1. By clicking Submit you agree to receive email from Davies. Excludes esure Flex policies. Do you agree with Staysure Travel Insurance's 4-star rating? With customer experience (CX) transforming so rapidly Adjusters expertise on complex third-party property damage claim helps secure contract extension. New rules state that an insurance company can't reject your claim if you. ERGO Seguros de Viaje 4.95. If youre unsuccessful with your claim, and you paid by credit card, you may be able to retrieve lost costs from your credit card company. Cover your car with us and join the 2 million people like you we're already looking after. We will pay up to 50 after the initial 24 hours (up to a total of 150 after 48 hours) if your baggage is certified by the carrier to have been lost, or misplaced on the outward journey of a trip. Staysure is a trading name of TICORP Limited. Read 100 reviews, get contact details, photos, opening times and map directions. TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617. If you need to make a claim for the loss, theft or damage of your baggage, you'll need documentation to support your claim. Once complete please email the Form (s) to: info@csal.co.uk along with copies of any supporting documents. Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Davies Group Ltd. | Staysure's cruise travel insurance policy covers both international and domestic cruises for medical treatment and repatriation, cancellation and curtailment and lost baggage and possession claims. Date of experience: April 23, 2023. . * (1) Discount excludes Optional Extras. Erie, PA 16508. If you already have your policy details to hand, you can also visit our. You can expect to hear from us within 5 working days of submitting your claim. First name* Last name* Email address* Contact number* Address Line 1* Address Line 2 City* Region* Postal Code* Country* Claim reference number Who is your insurer? If you need more help, please visit our FAQ Help Centre. . If you change your destination to a different geographical region that is deemed higher risk by our underwriters, there may be an additional fee for cover. Between January and August 2022, we settled over 30,000 claims and paid out over 23 million. You can make simple changes to your medical conditions online. 308-314 London Road, Hadleigh, Benfleet, Essex, SS7 2DD. 878 0 obj <> endobj To process your claim, well ask for supporting information from you such as receipts and other documents. | See a full list of Davies companies. Check out what 271,027 people have written so far, and share your own experience. Phone number: 01604 210845 . Petsure is part of the Staysure Group which includes trusted travel insurance brands like Staysure. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. The following claims can't be submitted online. The excess amount is shown under each section in the table of benefits in your policy wording. Either a) the immediate direct early return from your trip to your home country, or b) being a hospital in-patient outside your home country for a period in excess of 48 hours. Log in All in one place Easy access to all your quotes, policies and documents You, or someone on your behalf, should contact us within 48 hours if you have been admitted to hospital. It's quick and easy to submit your claim online. Claims for emergency medical treatment, and for additional expenses such as extra accommodation and travel costs. Northampton, NN4 7YB. You cannot add new travellers to your policy. read more. Registered office: Britannia House, 3-5 Rushmills Business Park, Bedford Road, Northampton, NN4 7YB.

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