I will be reporting it to costco. I tell them that everything about the breast getting on my clothing my linens my nice clothes and they are telling me there is nothing they can do about this issue it is a cosmetic issue and I told them that that is not good enough I would like to be put on the top clack class action suit also. The washers were sold in white, black, champagne, and ivory colors and include model series WA49B, WA50B, WA51A, WA52A, WA54A, and WA55A. This does not take care of the rust between the top and bottom. My top loading washing machine started rusting about a year ago. I have made several complaints and apparently they have not recalled their defective EXPENSIVE product. I DO NOT use bleach at ALL. I am really upset having this low quality for 2000 $. Have you heard anything? Same issue plus rust at hinge area. A few years in I noticed the rusting in the same bleach area that everyone else, is mentioning. I paid a lot of money on this HE washing machine. Having the same problems as noted in this article. I also have a lot of rust around the bleach dispenser. Since there is nothing the consumer could or should do to prevent this, it certainly appears to be a product defect. That judge obviously doesnt own an LG washer. Description: This recall involves several models of Samsung's top-load washers with super speed wash. Also, the judge that dismissed it I hope they are no longer sitting as a judge. It seems that my bleach dispenser is OK, but cannot see around it. Washer pads. What a shame. it has now been a year and just notice the bottom has sever amount of rust all over it and it does not come off. I cant stand to have laundry piling up. I like my machine, but for sure wont purchase this brand again. . 1-844-569-4776 for ProServices Desk. I heard about the lawsuit, how can I become a part of this? Why was the class action dismissed? My washer is a top load, True Balance, Top of the line appliance. I am having the same problem with my top loader and its getting bigger how do you join the class action lawsuits. Our new LG washer (WT 7150CW, 8/9/2022) appears to be designed to limit operational control on the amount of water it can use in the washing and rinse cycles, so much so that our clothes. Thanks! I am now into the 3rd hour since going at it with my dremel because no matter how much I sprayed air, suctioned with the shop vac, etc, there continued to be huge flakes of rust and literal piles of fine rust dust all around the top of the basket. that I havent thrown I feel bad the company doesnt take care of this issue, I sanded all rust and used appliance paint , looks good time will tell if it comes back. Same issue, purchased washer in 2016, rust all around the rim of the bleach cup. It has gotten worse over the past several years despite the fact I always clean it on a monthly basis and leave the lid open when not in use. v. LG Electronics USA Inc., Case No. I never use bleach and my lid is completely rusted in the hinge area where there is no way I can dry off excess water. What the heck is up with LG? I WAS GREETED BY A LOVELY LADY WHO HEARD ME OUT AND PUT IN A WORK ORDER FOR SOMEONE TO COME OUT AND ASSESS. What I meant to write I will NOT buy another HE LG washing machine. Ours is not only rusted out where the bleach goes in (which we have not used in years because of this), but is also rusted out around the water dispenser where it fills the washer. My washer has total rust edge around the bleach dispenser and rust around a blue circle knob thing on back also. The work-horse of the house can slosh and move and go about its business which could cause moisture or chemicals entering underneath the tray in that tiny grooved space. I will never buy a LG product again! I have owned a number of different washers over the years and have never experienced this problem. It says since there is no strong water flow in top loaders (at bottom of tank) so the flakes stick and as the weight deposits increases (not sure what that even means, lol) they come off and get into laundry. settlement administrator or your attorney for any updates regarding We bought an LG washing machine in 2012, and we have the same rust problem. Dont purchase an LG Washer. You will be purchasing a new one in few years because its rusted!! LG said the issue was not covered but agreed to send a repairman to replace. I would like to join a class action suit if another arises. A few months later there was rust all over my clothing. Inside is rusted out! Any suggestions on treating the rust area? My LG washing machine has rusted around the top of the tub in addition to the bleach dispenser area. We also got the same run around from the company claiming consumer error. I would like to be a part of the class suit, but I dont find any direction on how to do so. My LG washer was also bought at Sears and it has been ruining my clothes too. To start, this machine does not even clean our clothes AND the rust that has developed around the bleach dispenser is ridiculous! I dont use bleach. It also drains out sometmes before I start the wash cycle. I have the same problem and have only used bleach a couple of times. How do I get in on the class action lawsuit? I contact? Please help. They have too do something hate to throwaway this high price item. My husband bought my LG top loader in 2012. Im sick to know this and its non-returnable. For Kenmore or LG washers purchased at Sears or Kmart; toll-free at (888) 812-2935, from 7 a.m. to 7 p.m. CT Monday through Friday, or from 7 a.m. to 6 p.m. CT Saturday, or online at www.sears.com and click on Customer Service Home then Product Recalls in the Product Information section. I cant use my washer at all! The manufacturer should form the top with stainless steel like the tub so it would not rust. We have same LG top load washer problem. My husband and I bought my top loader LG washing machine in 2013 and the whole top of the wash machine Around the bleach cup and the detergent cup is rusted out, I would just like mine to be repaired .. Im happy with it it other than the rust issue. Please get back to me so I can proceed. I have rust all over my machine. About 2 years later we started noticing the exterior finish around the bleach dispenser bubbling and then it started to the finish started to peel. The tub clean function helps clean the grime inside the washer tub by soaking, washing, rinsing, and spinning the drum. Go to the attorneys website Chimicles.com to add your name to the class action lawsuit. Am waiting to hear back from them. Why on earth do they think its ok for a machine, that its job is to USE water, to rust in ony a few years of use? I complained, emailed, sent photos for years on end, LG has the worst customer service EVER. Such a good working, good size machine for me and its got this paint bubbling rust coming out on top. The plaintiffs as a group aim to represent a Class of consumers who purchased LG top loading washers since 2012. They should settle, or come up with a fix at no cost to the consumer. Then contacted LGs Customer Information Center and feel like I am getting nowhere after four calls. One of their slogans is we put people first. I have both LG washer and dryer. I rarely used liquid bleach because I prefer OxiClean in powder form more so. They didnt tell me this and was required to buy a washer at a new retailer. We purchased an LG top loader washing machine in 2017 and its been nothing but trouble! Rust all along the top inside. Has 10 year warranty metal badge on the front as a selling point. Decided to see if there was a recall and then found this! We have pictures. Same. Terrible. Ive ruined more linens and whites with rust stains before I realized what was causing them. Ive had to make cleaning cloths out of some of my best towels. Seriously disappointed in the customer service as well as the product. They should really want to keep their customers happy and repair or replace the faulty equipment. The first time I pulled the tray out a huge chunk of metal broke off of it. September 29, 2022 by jai. I would like to join the rust lg machine class action. LG actually came to my home to look at the washer and claimed it to be cosmetic. They were no help whatsoever. I would like to participate in the class action suit. I know I didnt chip the paint, I know very well what I saw was corrosion from bleach/moisture. Now I know what the LG stands for ; LOW GRADE! Same issues with my LG, please keep me posted and add to lawsuit. Warm the disconnected water supply hose in warm water below 50C. This is CRIMINAL!! Rust all around bleach dispenser. I will also tell anybody that is in the market of buying a washer to never buy LG. Please read my reply to the other customers complaint about this issue as a matter of fact i am on the phone with them as i am typing this they are not claiming responsibility for this issue so contact the BBB Where you live and post pictures on the site where you purchased as well as LG Website so other buyers will know not to purchase their product hit them where it hurts in their pocket or maybe if enough people complain to the BBB and star posting your pictures to their website because they feel like they are a big company and nobody cant touch them!! Horrible! Rust is like cancer and spreads! and now knowing it is a common thing I might return the iteam. I had rust before I even had my washer paid for. Today it is much worse there and now in other areas of the Top Cover (part #MCK62185501). I spoke to several people and say that was inferior metal used or a bad paint job to seal the metal,, interesting not sure where they were made but just got a notice on our Toyota 4 runner about defective white paint over metal stay tuned. She said they can deny it. even though she is going to say shes not allowed to do that, that is not true they can give their first name and their ID NO.They are highly trained on how to get around your issue and will even lie and say that they will look into the issue and call you back or their going to have to escalate your call to another dept. All around the bleach tray has rusted and the white paint is chipping off. Weve been looking at buying another washing machine. Were having the same problem. Ive notified both the manufacturer and the Sears store I purchased it at, to no avail. Not only rust issues. Why this law suit was dismissed is beyond me! Its clearly failing and such a shame it has not lasted long at all. It is ruining our clothes. Definitely some sort of defect. What a ripoff. We also purchased an LG washer in August of 2017. I did not know there was a class action suit against LG. I bought the washer and dryer in July of 2018. This is a new machine I purchased and started using in 2015. Any replacement parts for the ENERGY STAR Qualified LG 4.7 cu. expected to be mailed out. The bleach dispenser kept breaking chunks into my clothes and then it fell hitting the spinning load then it broke through completely. Newer models come with plastic top so LG new the problem! I have had this exact same issue and like yourself the rush started appropriately 1 year after I purchased the washer. Hate also that the machine is always off balance, as much as I try to load the clothes evenly. !! Unfortunately the tops do not fit properly and the repairman scratched the front housing all the way down to the metal. Privacy Policy | We still fall under the 10 year warranty that the manufacturer offers, yet, my mom attempted to call and the representative had mentioned that she had to partner up with the location where she purchased the product from. Rust around the water/detergent dispenser. I am going to try their suggestion of using citric acid. You apparently have several other Plaintiffs ready to file class action lawsuit. Cant believe there was not a voluntary recall about this defective washer. My LG top loader is completely rusted all around the bleach tray it has been getting worse and worse for the last few years and as of today the metal has rusted so much the entire tray has fallen through. BUT, Ill be damned if LG disregards me. My LG top load has rusted around the bleach compartment. your claim status, claim form or questions about when payments are I also called LG and they stated I must not have cared for it properly which is absolutely untrue. The rust is spreading like crazy and getting into the drum. It is spreading through the whole top rim . Please advise. May I please have the information on whom I should contact? I also have the rust issue which starts around the Bleach Box. And, based on all the comments, this has been a known issue with no corrective actions taken. So dissatisfied. Surely a washing machine should last more than 5 years? No warranty and the company didnt care. How do you join the class action law suit? It has gotten worse recently to the point that 3 garments are completely destroyed by rust stains. I called as soon as I noticed but was told to be careful with bleach. It is shameful that the class action was dismissed! Im going to dump mine from a two story building. Even if I buy replacement parts, the problem will happen again and again. Add me to the lawsuit! They say its lack of taking care of the product if I could take pictures of our machine and attach to this post I would , besides the rust issue this machine looks brand new. LG was aware of the problem and had offered compensation to affected customers. In conversation with LG, I was told it was a cosmetic issue well, its a cosmetic issue now that we have rust stains on all our clothes! They did offer to send an authorized repairman out to check it out but said any repairs would be my responsibility. My washer has lots of rust!! Good bye LG. The machine was only 3 years old when I noticed the rust under the bleach dispenser. Paint is flaking off too. I cant believe that the class action suit was dismissed. Same problem here. When we purchased a front loader, before the top loader, the first time we used it, it leaked. I happened to look up info about LG washer and rust and found these comments. We started to get spots on our white clothes. The option to add more water water plys is useless as well ..no matter how many times you press that option the water level remains insufficient. Any advice?? Im not happy. Its so rotten. Now I see other people are having the same issue. I have the same issue with rust. The rusting out around the dispenser started on mine within 3 months of purchase and even though Ive followed ALL the manufacturers care instructions in using the tub clean function once a month, etc, its done NOTHING to stop the gradual increase of rusting. LG is taking advantage of US consumers and the government is allowing this garbage to come into our country. When I felt under the rim of the washer, I can feel that it is also rusting out there. Top is rusting in many places. Im going to try rustoleum paint and see if it works. please add me. Same rusting problem around the bleach dispenser with our washer. Please add me as well. I am finding it very stressful and that is why I checked this website. Mine is completely rusted where the bleach is placed. The LG washer class action claims that the rust starts around the bleach dispenser on the washing machine top. These things just seem to disintegrate before your eyes. I have the same problem and am extremely disappointed! It has ruined numerous clothes of ours. Pieces of rusted paint chips are always inside. I am also having an issue. Choice magazine, in independent tests of popular LG fridge models in 2010, found the energy consumption in two models was higher than claimed by LG. And funny thing is I dont even use the bleach dispenser except when using it for tub cleaning. LG said it was not covered and a maintenance issue on my part. My washer is totally rusted around the bleach outlet. I always bought Sears washers in the past (Whirlpool) and never had this problem. I lifted the top of the washing machine and the freakin plastic, baby-blue bleach filler fell on the floor. I have to vaccuum the inside before washing a load. My machine also started rusting at the bleach dispenser and is now rusting all around the top of the machine. Top Class Our high end LG top load washer is such a disappointment. My LG washer has a rust problem in the bleach dispenser area as well. Why was the class action dismissed? The price of the washer was 929 with tax. Is there lawsuit action or will the company do anything? Me too, the top starting rusting around the bleach dispenser and is now all the way around and leaving rust crumbs all around the inside of the washer. Called lg and they said since it wasnt still under they wouldnt be able to help. Same here horrible rust around the bleach dispenser, rust stains in my laundry and LG is doing nothing and thats no okay but Im going to get to the bottom of this problem. My Moms dishwasher is from the 80s and still work great. The charge for the tech is $125. My last washing machine had the same problem, it was a different brand. I think I have written here before but have never heard from anyone. What a joke!! I am having the same issue. Is there anything that can be done to stop the rust. A Alkemyst Premium Member Really?!?!? In my long lifetime, I have never had an issue like this. I have the same problem. We investigated our machine further and after removing tub noticed the tub hub on top of outside tub was horribly corroded. I have an LG washer thats only 2 years old and the inside of it next to the detergent tray is rusting, and when I contacted LG customer service they basically told me its my fault the washer is rusting, and need to find a local repair shop. LG needs to take responsibility for their carelessness. Id hate to think of a family using it twice as much as us. . Unfortunate it was dismissed. Please add me to the class action suit if there is one on this issue. Im having the same issues with my LG top loader. How do I get compensated?? Crappy material they used!!! 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