Builds, preserves, and protects affordable housingin New York State. New York City licensed employment agencies are listed on New York City Department of Consumer Affairs website. Consumer product and service complaints. The New York State Division of Consumer Protection provides resources and education materials to consumers, as well as voluntary mediation services between consumers and businesses. About the New York State Division of Consumer Protection. Solutions for everyday consumer topics like complaint resolution and consumer protection. March 7, 2023. The New York State Division of Consumer Protection provides resources and education materials to consumers, as well as voluntary mediation services between consumers and businesses. Nationwide Mortgage Licensing System & Registry, Residential Foreclosure Actions Consumer Bill of Rights, Accessibility & Reasonable Accommodations. Artificial Intelligence (AI) has enormous potential to make many operational tasks easier, including hiring and retention functions. March 2, 2023. For license-specific questions: Call 311 and identify the license or permit for which you are submitting an online request. In 2006, DCA again evolved with the changing marketplace with the creation of its Office of Financial Empowerment (OFE), the first local government initiative in the nation aimed expressly at educating, empowering and protecting those with low incomes. Next Section. The Domestic Worker Mediation Program was created to help the citys approximately 18,000 domestic workers and their employers resolve workplace issues in a respectful, confidential, and free way without going to court. Please be sure that your statement is complete, factual and brief. Fair Fares NYC is a City program created to help New Yorkers with low incomes manage their transportation costs. Consumer complaints can befiled at any time here: File a complaint It also presents tools and resources to utilize if you fall victim to a scam. Download DCWP's May 2021 Agency Return to Office Plan. The information provided is not legal advice. For this weeks Tuesdays Tips, the New York Department of States Division of Consumer Protection announced the release of a, For this weeks Tuesdays Tips, the New York Department of States Division of Consumer Protection (DCP) announced the release of a, Search Corporations and Business Entities. A collection of Canadian research references on consumer-related topics. The Outreach and Education Programprovidesconsumers with comprehensive, clear educational materials and guidance to assist them in implementing best consumer practices in the marketplace. Fair competition regulations for businesses and consumers. NYC Department of Consumer and Worker Protection (DCWP) Licensing Center 42 Broadway, Lobby New York, NY 10004 onlineappsdocs@dcwp.nyc.gov For further assistance, please call 311 and ask for: Locksmith License Licensing Services. Agriculture is a major component of the New York economy. Any gift cards or gift certificates purchased in New York State on or after December 10, 2022, will remain valid for a minimum of nine years from the date of purchase. The deed is the legal document that proves who owns the home. It was at this time that the Citys Department of Markets, which included the Citys Weights and Measures division, merged with the Department of Licensing to form one unified Department of Consumer Affairs (DCA). Attorney General James Announces Price Gouging Rules to Protect Consumers and Small Businesses. Available Monday to Friday, from 8:30 a.m. to 4:30 p.m. Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. Posted 2:57:14 PM. However, we cannot require the company to make an adjustment. Job DescriptionThe NYC Department of Consumer and Worker Protection (DCWP) protects and enhancesSee this and similar jobs on LinkedIn. This presentation helps consumers recognize and avoid scams. The Division serves as New York State's primary resource for information and. how your rights were violated. Deputy Head of Delegation F. W. Simons, Assistant Commissioner of Patents, Department of Consumer and Corporate Affairs, Complaints already the subject of a lawsuit or other legal action cannot be handled by the Division of Consumer Protection. Email DCWP at SecurityNotifications@dcwp.nyc.gov, Learn about 10 Things Every Business Should Know Available in English, Espaol (Spanish), (Chinese), Kreyl Ayisyen (Haitian Creole), (Korean), and (Russian). Step 1: inform the business of your complaint. The Office of Consumer Affairs (OCA) is staffed by individuals who bring their expertise not only from work skills and formal education, but through awareness and experience of being former or current recipients of mental health services.. About OCA. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. It is important that you attempt to resolve your complaint with the company before filing with the Division of Consumer Protection (DCP). Make sure your letter or email includes: the name of the business. Director, Division of Consumer Protection New York Department of State 99 Washington Avenue, Suite 640 Albany, New York 12231 Phone: 518-474-2257 . Federal Trade Commissions Bureau of Consumer Protection. Complaint Resolution - Department of Consumer Affairs. Legal Assistance Of Western Ny. Attorney General James Releases Top 10 Consumer Complaints of 2022. TheDivision of Consumer Protectionis committed to addressing consumer marketplace concernsthrough its ConsumerServices Unit. Sign Up, This page is available in other languages, Employment Scams Continue to Rise, Targeting Job Seekers to Steal Money and Personal Information. Please be sure that your statement is complete, factual and brief. We recommend writing to the business before you file a complaint with us. Member of Delegation Salah Bouzidi, Chief, Industrial Property Division, Algiers. entertainment, news presenter | 4.8K views, 28 likes, 13 loves, 80 comments, 2 shares, Facebook Watch Videos from GBN Grenada Broadcasting Network: GBN News 28th April 2023 Anchor: Kenroy Baptiste. The Division of Consumer Protection assists New York State consumers that are aggrieved in the marketplace. Do Not Call Compliance: A Seminar for Business, Collaboration with industry to help strengthen the marketplace and advance greater consumer protections is a hallmark of the Division's efforts. DCWP also conducts research and advocates for public policy that furthers its work to support New York Citys communities. Learn about your employer responsibilities on workplace laws. Department of Consumer Affairs. Get DCWP Alerts and Information During COVID-19 Crisis. The information in this guide provides homeowners with an important defense against these scams, and the Departmentstands ready to investigate and hold accountable those responsible.. If the nature of the complaint falls within another agencysauthority, the Consumer Advisormay referthecomplaint tothatagencydirectly. Sign up to receive consumer alerts directly to your email or phonehere. Provides a guarantee or promised result. New York, NY 10022 (Sutton Place area) 3 Av/E 55 St. $45,000 - $55,000 a year. Kim Stover. Read Online Services - FAQs. City of New York. Protection from frauds and scams. Apr 2014 - Aug 20195 years 5 months. DCAs OFE has emerged as a national leader in the field of municipal financial empowerment and model of local government offering residents consumer protection and financial empowerment has been looked to by the Consumer Financial Protection Bureau (CFPB) for national replication. Division of Consumer Protection. Safeguarding Your Childs Identity, Childrens identities are especially attractive to identity thieves because often the theft remains undetected for years. Through its community outreach and the work of its offices of Financial Empowerment and Labor Policy & Standards, DCWP empowers consumers and working families by providing the tools and resources they need to be educated consumers and to achieve financial health and work-life balance. City of New York. Whether youre a new homeowner or youve owned your property for decades, its important to take all the necessary precautions to protect yourself from nefarious scammers so you dont lose out on thousands of dollars, or even worse, your home., "Scammers continue to become more sophisticated with ever-evolving tactics aimed at exploiting the dream of homeownership for their own gain,"saidSuperintendent of the State Department of Financial Services Adrienne A. Harris. June 18, 2020: Per the Mayors Executive Order, certain laws and rules relating to sidewalk cafs have been suspended to administer the Open Restaurants Program. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Get DCWP Alerts and Information During COVID-19 Crisis, DCWP's May 2021 Agency Return to Office Plan. Answers to immigration & naturalization questions, referrals to free legal help and programs,Information about nearby Opportunity Centers. The Division ofConsumer Protectionengages in voluntary mediation. While every effort has been made to ensure that the information provided is accurate and up-to-date, errors are still possible. Agency: Department of Consumer Affairs; Division: Licensing Appointment Line; Phone Number: (212) 436-0441; Business Hours: Monday - Friday: 8 AM - 4 PM; Fees. Call 311 or visit vote.nyc to register to vote. Return to: NYS Department of State Division of Consumer Protection Consumer Assistance Unit One Commerce Plaza 99 Washington Avenue, Suite 640 Department of Consumer Affairs 2221 Devine Street - Suite 200 Columbia, SC 29250-5757 If you have any questions, please contact Community Outreach & Education Program at 518-486-3933 or[emailprotected]. This page is available in other languages, Outreach Request Form (Haitian Creole/ Kreyl ayisyen). NYC protects the rights of all New Yorkers. If you are using a . The New York State Division of Consumer Protection (DCP) today released tips to inform and empower New York consumers purchasing gift cards and gift certificates this holiday season. Identity theft, types of fraud, counterfeit money and other threats or scams. Full refund. . Updating your license information (e.g., change of name, address, etc.) In the event of a security breach, DCWP licensees must promptly email DCWP a copy of the notification to affected persons required by NY General Business Law 899-aa(2) or (3). Consumer Law (Debt Collection Defense, Income. Calls are confidential &anonymous. Attorney General James Recovers $350,000 for Homeowners Denied Mortgage Relief During COVID-19 Pandemic. Read press release. Consumer Complaints and supporting documentation must be received either in person or by mail to: Department of Consumer Affairs. Remember to shop around for the best loan and pay attention to potentially deceptive offers. This may be a sign of various hidden fees or even a bait-and-switch tactic. Call (888) NYC-Well (888-692-9355) NYC Well is a free, confidential help line for New York City residents. DCWP Files Lawsuit Against Moving Company for Deceiving College Students. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York. Give us a call. If a consumer has been aggrieved in the marketplaceand has been unsuccessful at reaching a resolution on their own,the consumer isencouraged to file a complaint with theDivision of Consumer Protection. Never pay up front for mortgage relief services. If you earn $80,000 or less, file for free with NYC Free Tax Prep. Combat sports in NYS are sanctioned and regulated by the Athletic Commission. Weights & Measures. State of New York Department of State Division of Consumer Protection One Commerce Plaza 99 Washington Avenue, Suite #640 Albany, NY 12231-0001 . NYC DCA Defense Lawyer. You will not receive a reply. The Division of Consumer Protection engages in voluntary mediation to resolve consumers marketplace complaints; offers mitigation assistance for victims of identity theft; conducts consumer education campaigns; represents consumers at utility rate and policy proceedings before State and Federal regulators to advance cost effective and quality electric, gas, water, telephone and cable service; enforces the States Do Not Call Law; works to ensure compliance with Federal and State product safety regulations; and serves to advise the Governor on matters of New York consumer protection policy import. Consumer protection legislation in Canada, Guide to apparel and textile care symbols, Innovation, Science and Economic Development Canada. If consumers have questions about filing a complaint or any other marketplace questions, the Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays. Incorporate feedback from Creative Directors, teammates, clients and legal department with precision and a positive attitude. Mission of Algeria to the United Nations, New York. Link My Account to My DCA Records. Submit a request for a scale inspection online or call 311. The New York City Department of Consumer and Worker Protection (DCWP) issues this license. Get consumer protection tips for immigrants in 11 languages. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays, and consumer complaints can be filed at any time atwww.dos.ny.gov/consumer-protection. DCWP is committed to ensuring its digital content is accessible to and usable by people with disabilities. View flyer to learn how to schedule an appointment in English | Espaol (Spanish) | (Arabic) | (Bengali) | (Chinese - Simplified) | (Chinese - Traditional) | Franais (French) | Kreyl Ayisyen (Haitian Creole) | (Korean) | Jzyk Polski (Polish) | (Russian) | (Urdu). New York City businesses must comply with all relevant federal, State, and City laws and rules. January 31, 2023. Consumer policy research. When applicable,the Consumer Assistance Program willrefer complaints to the appropriate state, federal or local agency authorized by law to act. The Division of Consumer Protection assists New York State consumers that are aggrieved in the marketplace. The. You can access many of our licensing services online including: Prefer to visit us in person? Warn you that you could lose your home and damage your credit if you stop paying your mortgage. Get it back. The Consumer Services Unit operates two programs, Consumer Assistance and Outreach and Education. New York, NY 10004 Mon - Thu: 8 AM - 4 PM; last appointment at 3:30 PM. Complaints against the government. Read additional tips for businesses. The Division of Consumer Protection offers FREE education and information sessions on a variety of topics for community groups, local governments, advocacy and grassroots organizations, business associations, faith-based entities and professional service providers. We license more than 51,000 businesses in more than 40 industries. Budgeting, banking, money transfers, insurance and planning your finances at different life stages. Course catalogue. Read Local Law 80 of 2020 which amends the New York City Charter and Administrative Code to change the name of the Department of Consumer Affairs to the Department of Consumer and Worker Protection, establish the Office of Labor Standards and the Division of Paid Care as offices within the Department, and update references to these offices and other agency nomenclature. Check your eligibility. Safe and effective COVID-19 vaccines are available to all New Yorkers age six months and older. These tips aim to provide New York homeowners with the knowledge they need to help protect this significant investment. We license more than 51,000 businesses in more than 40 industries. By Email. document.write(new Date().getFullYear()); All Rights Reserved, NYC is a trademark and service mark of the City of New York, Consumer and Worker Protection, Department of. Learn more including guidance on heating elements for outdoor dining setups at nyc.gov/openrestaurants. Scams, frauds and hoaxes cost consumers and businesses time and billions of dollars each year. Elmira, New York Area. Get DCWP Alerts and Information During COVID-19 Crisis, including workplace laws, price gouging, and scams and safety tips. Reports. Consumers canplace theirtelephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive. Renewing your license. Find more information about opening or operating a business in New York City at nyc.gov/business. New York City Commissioner of Records and Information Services; New York City Commissioner of Sanitation; New York . Businesses that have technical or payment problems using this online service can call 311 and ask for "NYC Online Licensing Service - Assistance and PIN Request.". Consumers can place their telephone numbers on one central national registry to reduce the number of unsolicited telemarketing calls they receive. The Department of Financial Services supervises many different types of institutions. Supervision by DFS may entail chartering, licensing, registration requirements, examination, and more. NYC Department of Small Business Services. DCWP licenses more than 51,000 businesses in more than 40 industries and enforces key consumer protection, licensing, and workplace laws . Want to learn how to avoid scams? Albany, New York 12231-0001. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers . Provides a variety of services to protect and assist utility customers. 2023 All Rights Reserved, NYC is a trademark and service mark of the City of New York, Get DCWP Alerts and Information During COVID-19 Crisis, NY General Business Law 899-aa(2) or (3), Secondhand Dealers for Catalytic Converters, Download 2018 consent fees for street space, standard enclosed sidewalk caf revocable consent agreement, standard unenclosed sidewalk caf revocable consent agreement, Tobacco and/or Electronic Cigarette Retail Dealers, Online Third-Party Food Delivery Services Industry: New City laws require many food delivery apps to have a license and establish requirements that apps must follow concerning consumers, delivery workers, and restaurants. New York City residents can sign up for. Do not respond to advertisements and fliers making similar offers. Please attempt to resolve your complaint with the company before filing a complaint. As of February 1st, DOS will be issuing two types of notary licenses: traditional and electronic. Consumer Assistance Unit Free health insurance enrollment assistance for the plan of your choice. We welcome your inquiries and comments. Find recalled consumer products, vehicles, food and health products. Bank, credit, and securities complaints. The DCP will attempt to help you and the company reach a satisfactory settlement. If you have questions or requests for further information, please contact us by telephone at (347) 396-7194 or by email at: oca@health.nyc.gov. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. Consumer Complaints & Resources. DCWP released a revised proposed rule to establish a minimum pay rate for NYC's more than 60,000 third party app-based restaurant delivery workers. Deed fraud happens when scammers eitherforge signatures or convince the homeowner to unknowingly sign paperwork that transfers the deed. Mortgage relief scams often target homeowners facing foreclosure with promises to modify the loan in exchange for an upfront payment. Complaints already the subject of a lawsuit or other legal action cannot be handled by the DCP. Suffolk County Department of Human . Please attempt to resolve your complaint with the company before filing a complaint. A controversial proposal by the city Department of Consumer and Worker Protection . Read press release for Mayor de Blasio's State of the City Address which included renaming Department of Consumer Affairs (DCA) to Department of Consumer and Worker Protection (DCWP). Know your rights. The Consumer Services Unit operates two programs, ConsumerAssistance and Outreach and Education. Suffolk County, New York has a vibrant history, illustrated in our important Native American and Revolutionary-era historical sites as well as the lab where DNA was discovered. Preventing and Responding to Identity Theft, This presentation provides strategies to help consumers address the harms from identity theft and prevent victimization. Complaints about travel. The NYC Department of Consumer and Worker Protection (DCWP)formerly the Department of Consumer Affairs (DCA)protects and enhances the daily economic lives of New Yorkers to create thriving communities. Division of Consumer Protection The April 26, 2023/Vol. Contact information for federal, provincial and territorial consumer affairs offices. Each session is filled with current critical consumer protection guidance. Do you have employees? Confirm the identity of the refinancer. The $133,000-a-year CFO of the city's Department of Consumer Affairs lost her job after . A Locksmith License is required to repair, service, install, inspect, and open and close locks by mechanical means. Anyone interested in hosting a presentation for their constituency, membership, and/or staff, should complete theOutreach Presentation Formand email your completed form to the Division. Call (800) 342-3736 for free help in your language. The Outreach and Education Programinforms,educatesand empowersconsumers through live outreach presentations, rich consumer education resources, and timely social media consumer information campaigns. Provides helpful resources for taxpayers and administers NY's tax system fairly Signup here to receive the latest announcements from the New York State Department of Consumer Protection. The Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays, and consumer complaints can be filed . If you are using a desktop or laptop and would like to translate website content into your preferred language by changing your browser settings, visit NY.gov for directions. The Department of State's Division of Consumer Protection enforces the New York State Do Not Call Law. In addition, the Division encourages businesses and industry to maintain high standards of honesty, fair business practices, and public responsibility in the production, promotion and sale of consumer goods and services. DCWPs lawsuit against Dorm2Dorm LLC, a moving and storage company that targets New York City area college students, alleges thousands of violations of the Citys Consumer Protection Law. Learn tips for protecting yourself from scams or request a free consumer outreach presentation. Getting that pizza delivered could cost $5 to $7 more if the city adopts a new pay rate for delivery-app workers. Have a consumer complaint? Residents of New York City have additional legal protections under the New York City Consumer Protection Law. The following are some of the presentations we offer, and each can be delivered in English or Spanish. Housing complaints. By supporting businesses through equitable enforcement and access to resources and, by helping to resolve complaints, DCWP protects the marketplace from predatory practices and strives to create a culture of compliance. Know your options if you fall behind on your mortgage. Learn more about the Do Not Call Registry, as well as marketplace and product safety and recall alerts. Read press release. Salary Search: Virtual Currency Senior Analyst (Box VCSA-FSS2C-10425) , NYC salaries in New York, NY. When contacting a law firm, be sure to ask about specific experience and results. Weber Shandwick 3.9. NYC Secures Reinstatement of Wrongfully Fired Starbucks Worker Austin Locke. File a Complaint with Consumer Protection, Identity Theft Prevention and Mitigation Program. www .nyc .gov /doi. New York City Charter. If consumers have questions about filing a complaint or any other marketplace questions, the Consumer Assistance Helpline 1-800-697-1220 is available Monday to Friday from 8:30am to 4:30pm, excluding State Holidays. Resources to help reduce risk of identity theft and to assist victims in addressing the consequences of this crime. XLV, Issue 17 of the State Register is now available. By Phone. Office of the Fire Marshal and Emergency Management : NewStudent. You can access many of our licensing services online including: Applying for a license. Albany, New York 12231-0001, This page is available in other languages, Tradiksyon kreyl ayisyen (Haitian Creole), Consumer Complaint Form (Spanish/Espaol), Consumer Complaint Form (Haitian Creole/ Kreyl ayisyen), Consumer Complaint Form (Russian/), Consumer Complaint Form (Italian/Italiano). To have a Complaint Form mailed to you, please call 516-571-2600. It also repeals a number of requirements and prohibitions in the Administrative Code to provide relief for small businesses. Eligibility An applicant for a New York State employment agency license must have at least two years of verifiable work experience in a licensed employment agency doing placements or other similar qualifying work experience. 240 Old Country Rd 3rd Floor Mineola, New York 11501 (516) 571-2600 Directions The guide is part four of a five-part consumer alert series to help New Yorkers navigate housing scams, which are a continuously growing risk for consumers. 340 Hauppauge, New York 11788 (516) 853-4600 WESTCHESTER COUNTY Department of Consumer Protection . This page is available in other languages. This presentation advises parents and guardians on how to protect your child from identity theft and the steps to take if your child becomes a victim. Identity theft, types of fraud, counterfeit money and other threats or scams. Below are tips to help homeowners protect their properties: Protect your property from deed theft and fraud. Learn more. Requests an upfront fee to modify, refinance or reinstate your mortgage. Posted 1:06:08 PM. Programming can be tailored to your organization. More. Open Data is an opportunity to engage New Yorkers in the information that is produced and used by City government. Part Four of Five-Part Consumer Alert Series to Help New Yorkers Navigate Housing Scams, Follow the New York Department of State on Facebook, Twitter and Instagram for Tuesdays Tips Practical Tips to Educate and Empower New York Consumers on a Variety of Topics, Secretary Robert J. Rodriguez: Whether youre a new homeowner or youve owned your property for decades, its important to take all the necessary precautions to protect yourself from nefarious scammers so you dont lose out on thousands of dollars, or even worse, your home..

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