We hope to receive you again for another memorable vacation.Luxury RegardsJorge Castro General Manager, This is the version of our website addressed to speakers of English in the United States. Never miss a sporting event while on vacation. 6x Marriott Bonvoy Points on each dollar of eligible purchases at hotels participating in the Marriott Bonvoy program. CHIC Regards! I hope you can visit us again soon and we can change your perspective.Luxury regardsJorge CastroGeneral Manager. Had a wonderful time during our stay at the Royalton Chic. The bathroom had a double vanity but only outlets on one side (which was annoying when it came time to do our hair for dinner). Floors: 16. The hotel does offer a place where you can get tested for COVID-19, but the service wasn't advertised to us online or when we checked in. OurAll-In Luxury experiences and exceptional locations make our resorts award-winning traditions for you to enjoy. - No pool or beach cabana beds, only sectionals for Diamond Club beach. This was a great escape for us from the loud music and party vibe of the rest of the resort, but once the normal schedule for events resumes and more people start booking stays, the rooftop will likely become busier. The Royalton Chic offers a variety of dining options a buffet with a little bit of everything, Asian-inspired cuisine, a Mexican restaurant, a sports bar, a steakhouse and a cafe for specialty coffee, baked goods and gelato. Highlight: Location, views, and SPA ( I recommend hydrotherapy and Swedish massage). Total rooms: 180 {{title}} Hotel Details. I cannot recommend this hotel more, everything is great. Perfectly located in the exciting heart of Cancuns famed Hotel Zone, we are just 35 minutes from Cancun International Airport and close to luxe shopping, nightlife, ancient Mayan sites, and more. Overall, the service was great. There are markers on the floor to promote social distancing while you wait in line, and they take your temperature before you enter. Improve earnings, maximize rewards and track progress toward dream trips. Terms and Conditions Apply. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Are any cleaning services offered at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Personally, I preferred this to actual room keys that would have been easier to lose and more of a hassle to carry around with us throughout our stay. Thank you again for your review and we hope to welcome you back in the future CHIC Regards! Related: Mistakes to avoid at all-inclusive resorts. The room was nice, though not overly spacious. Since Royalton Luxury Resorts will be joining the Marriott Bonvoy portfolio, I was excited about the prospect of earning Bonvoy points especially after a year of little to no earning. Keno came on strong and we all thought what a great butler, well turns out not so much he was a lot of talk but not much behind the action. Conveniently located restaurants include Taqueria Los Chachalacos, The Surfin Burrito, and Natura. You can confirm 100% you are getting DC and they usually offer other perks. Everyone else was pleased with their rooms. Royalton CHIC Cancun Resort | Adults Only All-Inclusive Sitting 18 stories above the glimmering lights of the Cancun Strip, the newest Royalton feature. Dining. Alba, I cannot thank you enough for everything. Wish I had names to give, you can see they cared.Food for being an all-inclusive resort is delicious! Total rooms: 180 {{title}} Resort Details. Finally, the free night award certificate with a redemption level of 35,000 points or less can get you hundreds of dollars in potential value each year. Number of persons. The sushi, however, was medicore. My issue was nobody would allow us to make reservations since our butler had to do it. We moved rooms after the first night because it smelled like mold and I think I saw mold spots on the mattress. Arrival Where was our alcoholic celebration drink? From here, you can gaze southwards across the many other hotels making up the famous Zona Hotelera. The amount of effort the animation team puts into entertaining the guests is amazing. It took an hour to get to us, and my omelet and my friend's french toast was cold by the time the food arrived. Own or manage this property? 5 Great Reasons Why You Should Visit Cancun's Royalton CHIC Suites This Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. Lastly one of my favorite things DC offered was access to the rooftop pool. Ask odysuarez about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, Ask 777leather about Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Additionally, the check-in counters had plexiglass separators between guests and the desk agents checking us in. CHIC by Royalton Luxury Resorts is a 323-room upscale all-inclusive with contemporary decor and a happening vibe. They are brand new and having some growing pains to get through, I am confident that soon it will be as inviting as its sister resort the Royalton Riviera and the views can literally not be beat! There is a separate pool and separate lounging areas along the beach for those guests, but there didn't seem to be a large difference between the two areas especially not while the resort still isn't booked to max capacity. We got to the resort at about 5 p.m. on a Monday evening, and the lobby was decently busy. Royalton he is a dream employee, please take good care of him and keep him happy because he keeps your guests very happy. The concierge held desk is the one area I felt service fell short. And of course, the meal wouldn't be complete without a round of chips and guacamole. On the plus side, the Royalton Chic is a quick 20-minute drive from Cancun International Airport (CUN) and is surrounded by touristy restaurants, bars, and activities. Which popular attractions are close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? Royalton Chic Punta Cana, an Autograph Collection All-Inclusive Resort & Casino (Dominican Republic). We ordered mango margaritas, a melted cheese and chorizo dish (which tasted as delicious as it sounds) and tacos. Moisture in room is terrible. Our first full day there, we took an afternoon walk just to see what was down the hotel zone strip. Dear 777leatherThank you for sharing your comments about the vacation stay at our Resort! As for the service, everybody go out of their way to offer the best. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. It was a bit darker than I would have wanted, which made doing makeup harder. This is another example of this resort not being a great option for those who are looking for a more relaxed vacation setting. It's also great to hear that you enjoyed the food and drinks and found the hotel to be beautiful. Plus, earn an additional Free Night Award after you spend $60K in purchases on your Card in a calendar year. There was a stage and dance floor and hooka was available to order at the bar, but because of social distancing measures, there was no dancing. I feel like management hasn't made clear rules for this. This means your elite status won't be honored, either. We upgraded to Diamond Club which I highly recommend to have a full all inclusive experience. Royalton CHIC Cancun, An Autograph Collection - All Inclusive Blvd. Number You can find a full menu through the TV, place your order and then have someone call your room to confirm. Rather than room keys, we were given bracelets that had a small, flat fob that gave us access to our rooms and all of the restaurants throughout the resort. JorgeCastroRCUN, Gerente at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, responded to this review. The rooftop pool is ok, but I've been to much better ones (make sure you know the rules before you go up there (like what's free, what's not, where to sit, etc..) Overall, a smooth stay, aside from a few hiccups during check-in. You could also choose from an assortment of baked goods, takeaway snacks and gelato, but we were mainly interested in the caffeine options. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Be sure to ask for Ricardo & Ernesto breakfast time because they will definitely take care of you. Floors: 16. We were expecting to get our rooms first since we had been there for hours by this time, but nope they took them first. Felipe was great with room service, Brandon was an awesome server at the 16th floor rooftop pool. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort We did have to fill out a health questionnaire, but this extra step wasn't a hassle and immediately gave us the impression that they were taking safety precautions seriously something my companion and I both appreciated. Buffett has plenty of variety, from American, Chinese, Seafood, Italian, grills galore, everything that anyone would want and all very tasty. Royalton CHIC Cancun offers guests an exclusive vacation experience with an upgrade to Diamond Club. We were told to go back around 3 for our rooms. Nothing was ever explained to us. Opened in 2019, it sits proudly on beautiful Chac Mool beach, which is towards the northern end of this popular peninsula. Diamond Club you also have access to all restaurants and beach cabanas which your butlers will make your reservations for accordingly. Nice large closet with a nice steamer, end tables with built in USB ports for chargers, nice large TV with sound bar, dresser drawers nice sized. It's an all-inclusive resort, and all meals, drinks (including alcoholic beverages) and 24-hour room service were included for both me and my companion in the room price. The only downfall is you have to pay extra for top shelf liquors there but our Bartender Luis and server Brandon took great care of us and were sure we did not go without. Check here before booking an award fare. They have a talent of making you feel like the most important guest in the world. Beautifully Built and amazing staff thats willing to go above and beyond for your satisfaction. We were very pleased with our new room. There is a rooftop pool area available to all guests, though the cabanas, food and alcoholic drinks ordered from the rooftop cost extra. Something to note across the board at almost every restaurant was the chairs. But for heaver fabrics that need more than a small hand-held steamer for wrinkle remover, that could be an issue. Royalton CHIC Cancun Pictures and Video - click to enlarge images or play videos . First, its important to note that I never leave a perfect score unless I am wowed so this score actually represents an outstanding score. If you're looking for exciting nightlife and a more tourist-focused experience, the hotel zone is a great place to be. I will glad to share your message with the staff you mentioned. Food was scarce in the Diamond club reception area, and drinks were pour your own, no bar like at the Royalton Riveria. It offered a great view of the sunset and an easy way to listen to live music (including a Queen cover band one of the nights we were there) without braving any crowds. I need coffee daily to function, and the Scoops Gelato and Caffe Lounge did not disappoint. Yes, free parking is available to guests. All taxes and fees were included (with the exception of a small environmental tax that added less than $3 total to the overall bill), which means no pesky resort fee tacked on at checkout. The drinks are very watered down. The pool was gleaming, not a lot of people though (not a bad thing). I personally use a steamer at home for most of my clothes, so I didn't mind the lack of iron and ironing board. We ended up paying for a Saturday "romantic" dinner ($150) because we couldn't lock in a reservation for the night and didn't want to do the buffet again. You get a three-course meal: a starter, sushi and a main dish. We did get a surprise performance mid-meal from a belly dancer. While rain showers are great in theory (and definitely pass the Brian Kelly shower test), anyone with long or thick hair will tell you that they aren't always the best for washing and conditioning your hair. Restaurants: The one dinner we were able to eat at a restaurant (DC reception booked after finding out we didn't meet butlers) was at Jade the Asian restaurant. Book now! Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. Royalton CHIC Cancun Resort & Spa Adults Only All Inclusive Cancun, Mexico 1 (888) 774 0040 or (305) 774 0040. The Good: Beautiful hotel. Overall, I think this place is great for the carefree turn up crowd. There are lounge chairs lined up along the beach for guests where you can work on your tan, dry off after a dip in the ocean and order a drink from the bar. I have the Chase Sapphire Preferred Card and the Chase Freedom Unlimited, so I could have booked my stay for the same price and gotten 5x on my stay with the Chase Freedom Unlimited before transferring those points to use with my Chase Sapphire Preferred. During normal operations, it was easy to picture the resort as a party haven for tourists who wanted to let loose and enjoy a slice of exciting nightlife without wandering too far from the resort. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. I booked a two-night stay in the resort's most basic room the luxury junior suite sunset view for $308 per night. CHIC by Royalton Luxury Resorts - Oyster.com Before we even needed to ask we were being brought more rounds of drinks which we enjoyed. SPA- We did the hydrotherapy session, do it dont think about it, we havent done it at other resorts and now wish we would have. Pool access on the roof is available from 10 a.m. to 6 p.m. each day, but the area is open until midnight each night. Winged eyeliner is a science, and low lighting was not my friend. Laura, Erik, and Keno. For an explanation of our Advertising Policy, visit, (Photo by Madison Blancaflor/The Points Guy). The next room was a little better, but everyday the sheets still felt damp and all my clothes felt damp no matter what we did. Our staff takes great pride in providing friendly and welcoming service, and we are delighted that they made you feel like the most important guests in the world. You rock!!!! So my words of wisdom is to lower your expectations. This post contains references to products from one or more of our advertisers. Of course, there is a downside to being smack in the middle of the busiest tourist zone in Cancun. Also, I regret to read in your comment that we did not meet your expectations at certain points of your stay at the Resort. Not to mention impeccable service from our server Ernesto! From the elegance to great food my trip here was amazing. We moved the stuff from our safe they offered too but we wanted to move it ourselves. Sink your toes into the soft sand and enjoy a delectable meal accompanied by warm tropical breezes, views to the horizon, and the perfect company. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). They had engaging entertainment each night and the vegas-ish rooftop party vibe was just as described. Year Built: 2019. Whether unwinding on our private white-sand beach or dancing with CHIC Angels at our Rooftop Cabana Lounge pool party, Royalton CHIC Cancun is where you can Party Your Way in the glimmering heart of downtown Cancun. It's harder to escape the crowds, for one. Overall great trip and I will be back to enjoy a longer stay. Some of my favorite restaurants were, Grazie their Italian restaurant, Scores Sports Bar which we had for lunch everyday, Hunters - delicious steak, and lastly the Breakfast buffet which had endless variety from freshly made omelets to fresh pressed juices and smoothies with an amazing beach view. Coffee shop and ice cream we all tried it ordered iced coffee from there and tried the ice cream and cookies and little sandwiches, nice little option. Then they put us in the wrong room. 4x points for purchases made at restaurants worldwide, at U.S. gas stations, on wireless telephone services purchased directly from U.S. service providers and on U.S. purchases for shipping. What are some restaurants close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only? He even brought me iced coffee most mornings. Restaurants If you have a large group like we did, they split us up 10 and 4 but still served us family style, so they brought us out different appetizers and entrees, instead of us getting to select, it was that way at Italian Grazie, Asian Jade and Roof Top Level 18. Bars- Lobby bar Always good and friendly service, drinks were plentiful and as strong as you liked them. Dos XX (draft-only cans are ok ) and Sol Cerveza are just not cutting it for those of us that only drink beer. Everyone must wear masks while indoors. There was a mix-up, and I didn't have DC and had to upgrade at the front desk. Marriott All-Inclusives: What You Need to Know - NerdWallet With DC you have horderves and top shelf beverages at your private check in which is great after traveling. Also, the Diamond Club beach waiters Martin and Angel were THE BEST they took care of us from sun up to sun down. Pools Diamond club pool - where we spend most of our time, service was good, and we never had an issue getting chairs for our group. Very kind, attentive, personable, and wouldnt even let us carry our own plates to the table. Start each day comfortably refreshed in anticipation of the adventures to come. One thing worth mentioning is this pool is shaded after 2 pm, not necessarily a bad a thing when you have been in the sun all day every day for days, just worth mentioning. We may receive compensation when you click on links to those products. Tripadvisor performs checks on reviews. Some had fresh fruit. As soon as we arrived we were greeted with warm hand towels and beverages as Kevin brought our bags after check in with a bright smile. Bottom Line. And while there is certainly a lot of beach to enjoy, those who aren't interested in the party scene might want to check out a resort outside of the hotel zone. If you get a chance, visit Isla Mujeres and rent a golf cart and drive around the Island to check things out. Thanks guys you made the water aerobics a lot of fun, Dear trinprincessThank you for sharing your review on TripAdvisor. more. Luis, our butler, was fantastic! I am truly very sorry that we did not fully meet your expectations when it comes to the pricing and value of the hotel and Diamond Club service. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. The butler service we received was a joke. The Royalton Chic Suites Cancun Resort and Spa is an adults-only, all-inclusive resort set to join the Marriott Bonvoy family later this year, so we decided to check it out now that travel is returning and many are looking for their first escape after more than a year of staying at home. Our Sports Event Guarantee ensures you can cheer on every major international match from SCORE Sports Bar and Lounge while dining on traditional pub food and celebrating with premium drinks. The staff is very friendly The Bad: The food at almost every restaurant is average at best. ON our final night we came back to a cognac bottle in our room which was an attempt to makeup, but It would've been nice earlier on during the stay, and unfortunately, it was unopened by us. Instead a tea, we did get a cool washcloth. There is a scale (for weighing luggage, or that is all I used it for).

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